do you have questions?

  • GENERAL

ARE YOU OPEN 24/7?

Effective August 1, 2026, Freehold and Eatontown offer 24/7 Access for eligible members who complete the required enrollment process. Standard operating hours and staffed hours still apply for all other members.

Our Marlboro location continues to operate during its regular operating hours.

If you're interested in upgrading to 24/7 Access, please schedule an appointment to speak with management in person HERE.

what are your operating hours?

Operating hours are the hours the gym is open for members to use.

During operating hours:

  • Members can access the facility.

  • A staff member may or may not be on-site, depending on whether it's during staffed hours.

Please refer to the “Locations” tab to view your locations Operating Hours.

what are staffed hours?

Staffed hours are the times when trainers and front desk staff are in the building.

During staffed hours, members can:

  • Ask questions.

  • Get help with their membership.

  • Receive assistance with the Brivo Mobile Pass.

  • Purchase memberships, punch cards, or other services.

  • Speak with a trainer or staff member.

Please refer to the “Locations” tab to view your locations Staffed Hours.

LOCATIONS?

Marlboro: 92 Vanderburg Road Marlboro NJ, 07746

Freehold: 3338 Route 9 Freehold, NJ 07728

Eatontown: 749 Hope Road Eatontown, NJ 07724

do you offer day passes?

Effective August 1, 2026, we no longer offer single day passes.

Instead, we offer 5-Pack and 10-Pack Punch Cards, which are valid for one year from the date of purchase. These are a great option for occasional visitors while helping us maintain the community-focused environment our members value.

any age restrictions?

To use our Open Gym you must be 18 years or older. To use our Group Fitness Classes, you must be 16 years or older and accompanied by a parent/guardian. We also offer Youth Programs that can be found on our Sports Programs page.

Is this gym for Personal Training only?

No. While we provide a variety of services for our Personal Training clients, we also have an Open Gym option available for those who simply want to utilize the state-of-the-art equipment in our facility.

membership options?

For pricing and detailed membership information, click here!

Are there contracts?

No! All of our membership options are month-to-month and do not have a contract. We also have zero annual fees, processing fees or any other additional fees.

membership required if i just want personal training?

Nope. You can enjoy our personal training services without the need to become a full member.

cardio equipment?

We have StairMaster’s, treadmill’s, assault treadmill’s, Echo Bike’s, Rowers, Skierg’s, Jacobs Ladder, and stationary bikes. Our Marlboro location is within walking distance of the Henry Hudson Trail if you’re looking to go for a run or walk outside.

referral program?

Absolutely! For every person you refer who joins our gym, you’ll receive 1 Free Month on your next month’s membership.

How do I cancel or freeze my membership?

Visit our Membership tab and see Member Support at the bottom. Requests must be submitted 15 days before your next billing cycle.

  • GROUP FITNESS CLASSES

Are your classes for beginners?

Absolutely! Our classes are designed to accommodate all fitness levels, and our trainers will be more than happy provide modifications for any exercises.

which class is right for me?

Consider your fitness goals and what activities you enjoy. Trying different classes can help you find the right fit!

What if I can't keep up?

It's perfectly okay to go at your own pace! Fitness is personal, and the goal is to improve over time. Listen to your body and take breaks if needed. Our trainers are there to support and encourage you, so don't hesitate to ask for help!

Do I have to register for class?

It is highly recommended that you register for your class before. You can register on our ARCH Training app!

is there a no show/cancel fee?

No! We understand that things come up and life can be unpredictable. We look forward to seeing you in class next time!

waitlist for classes?

No! At ARCH Training, we believe that life can be stressful enough. We like to take the stress away from our members to ensure they can always get their workout in and are welcome no matter what.

can i show up late to class?

No worries! We understand that sometimes life happens, and punctuality can be a challenge. Our trainers will be sure to explain anything you might have missed and will ensure you still get that great workout in!

Walk-Ins for class?

Absolutely! At ARCH Training, our facility allows us to accommodate any group size! Just fill out our waiver before class, and hop in!